Staff at The Priory are chosen particularly for their understanding and dedication as well as their caring skills. They have been trained to be attentive yet discrete, to give residents confidence and support. There is always a high staff to resident ratio, including waking night staff, to allow personal time with all of our residents.
Qualified care assistants are available 24 hours a day, 365 days a year, to provide care in a professional and respectful way. For residents, The Priory will become their home and we would hope to continue to care for them, where possible, even in the final stages of their lives.
We place great emphasis on staff training and development to ensure we offer a quality service to all our residents. This ensures that high standards are maintained in line with the latest initiatives and developments in care practices.
Our core values are based around the following objectives:
- to respect clients’ privacy
- to offer dignity and respect
- to ensure security and safety
- to honour confidentiality
- to preserve civil rights
- to ensure personal choice
- to make residents’ lives enjoyable & fulfilling
We’re extremely proud of our team. We understand that choosing a care home can be a difficult decision and that’s why we invite you to speak personally to our Care Manager to find out more about The Priory.